Privacy Policy

Last updated: March 3, 2026

MyDial by bluvin solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Contact Data: With your permission, we access your device contacts to enable gesture-based calling and contact alias features.
• Gesture Data: Custom gesture patterns you create and their associated actions, stored securely on our servers for cross-device sync.
• Device Information: Device model, operating system version, and unique identifiers for app functionality and troubleshooting.
• Usage Data: App usage statistics to improve the user experience.

2. How We Use Your Information

• To provide based core app functionality including gesture recognition, quick dialing, and contact management.
• To sync your gestures and shortcuts across devices.
• To authenticate your identity and secure your account.
• To send important notifications about your account or service updates.
• To improve our app's performance and user experience.

3. Permissions We Request

• Phone: To make calls via gesture shortcuts.
• Contacts: To display and search your contacts for quick dialing.
• Overlay (Display over other apps): To show the floating gesture pad (QuickBall) over other applications.
• Notifications: To send you important alerts and updates.

4. Data Storage & Security

Your data is stored on secure servers. Passwords and PINs are encrypted using industry-standard hashing algorithms. Authentication tokens are stored securely on your device. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With your explicit consent.
• To comply with legal obligations or respond to lawful requests.
• To protect our rights, privacy, safety, or property.

6. Third-Party Services

Our app may use third-party services such as:

• Razorpay: For processing subscription payments securely.
• Twilio: For OTP-based phone verification.

These services have their own privacy policies governing the use of your information.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request account deletion at any time through the app settings, and we will delete your data within 30 days of the request.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for any permissions granted.

9. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@servermine.com